Last Updated: October 1, 2025
Effective Date: October 2, 2025
This policy (together with our Terms and Conditions of Service) explains what personal data we collect, how we use it, and when we share it. It applies to:
The data controller is Hyperhuman S.R.L., Str. Plugarilor nr. 8G, 500473 Brașov, Romania (EU). Contact: support@hyperhuman.cc. In some cases we act as processor for business customers (see §3.2).
If you use multiple Hyperhuman products (e.g., Consumer Apps and Business Platform), we may combine and use information across those services to provide and secure the overall experience, consistent with this policy and your settings.
Account/org management, authentication, support; delivering, personalizing, and recommending workouts/programs; progress tracking; hosting, transcoding, streaming, and exporting content; AI-enabled creation features (exercise detection, CloneMotion™ silent clips, autogenerated social cuts, multilingual captions/TTS); integrations you enable (YouTube, Stripe, Wix, ROOK).
Fraud/abuse prevention, malware detection, rate-limiting, access controls, audit logs, incident response, enforcing our terms.
Debugging, QA, A/B tests, performance tuning, usage analytics, de-identified/aggregated statistics for capacity planning and product decisions.
Service messages (account, security, policy updates), onboarding tips, surveys. With consent where required: newsletters, offers, and remarketing (opt out anytime).
Tax/accounting records; responding to lawful requests; meeting regulatory obligations.
This includes information we receive about you if you use other services we provide. We work closely with third parties (e.g., business partners; sub-contractors for technical, payment and delivery services; advertising networks; analytics providers; search information providers; credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
This also includes information obtained when you access the Site and/or any of the Services through a social media or other account operated by a third party, such as Facebook, Instagram, Google or YouTube API Services. Any information about you that we receive from such third parties will be governed by their privacy policies as well as ours.
Google & YouTube APIs. Hyperhuman’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Google’s privacy policy can be found there, and you can revoke app access in your Google security settings.
For a better experience, we may require certain personally identifiable information, including but not limited to name, email, location, body measurements, date of birth. The information we request will be retained and used as described in this policy.
The apps/services use third-party services that may collect information used to identify you. Examples include (non-exhaustive):
As part of our commitment, the Hyperhuman Product does not share user data with AI models. The Hyperhuman Product doesn’t share your user data with AI models, other external parties, external databases, or external platforms for model training. See §3.3 for our limited, aggregated/de-identified analytics use.
We share personal data only as needed to operate the Services or as required by law:
We do not sell your personal data.
We primarily process/store data in the EU/EEA, but may transfer data to other countries where we and our providers operate. For EEA/UK personal data, we use adequacy decisions, SCCs, and other safeguards. Backups may retain copies for limited periods under strict controls.
We use appropriate administrative, technical, and organizational measures (encryption in transit, hardened networks, access controls, key management, endpoint protection, audits). No system is 100% secure. If a security incident is likely to pose high risk to your rights, we will notify you and authorities as required.
We keep data only as long as necessary for the purposes described and legal requirements:
Depending on your location, you may have rights to access, rectify, erase, restrict, object (including marketing), port data, withdraw consent, and complain to a supervisory authority. To exercise rights, email support@hyperhuman.cc. We may verify identity and request details; we respond within required timelines (typically 1 month).
You can opt out of marketing in settings or message footers; revoke wearable and Google/YouTube access in device/account settings.
We use cookies/SDKs to:
Manage cookies in your browser/device settings. Blocking some cookies may impair functionality. Mobile SDK preferences can be managed in-app and via device privacy controls.
The Services are for users 18+. We do not knowingly collect data from children. If you believe a child provided data, contact support@hyperhuman.cc so we can delete it.
Third-party sites and social features are governed by their own policies. Review them before providing data; we are not responsible for their practices.
Delete your account anytime:
Deletion begins promptly and completes within 10 business days, subject to legal/financial records and retention schedules. Tokens/keys are revoked. Residual backups may persist briefly and are purged per schedule. If you are an org owner/admin, transfer ownership or close the org first.
We may update this policy for product or legal changes. We’ll post updates here and, where required, notify you in-app or by email. The effective date is at the top. Continued use after the effective date constitutes acceptance.
All privacy questions, requests, complaints, and other communications: support@hyperhuman.cc.
See our terms index at https://hyperhuman.cc/legal.