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Terms and Conditions - API

Last Updated: October 1, 2025
Effective Date: October 2, 2025

These Hyperhuman API Terms & Conditions (“API Terms”) govern your access to and use of Hyperhuman’s Content Delivery API, SDKs, web embeds, developer tools, documentation, code samples, and related services (collectively, the “API”). If you are entering into these API Terms on behalf of an entity, you represent that you have authority to bind that entity. “You” and “Developer” mean you or the entity you represent. “Hyperhuman,” “we,” and “us” mean Hyperhuman S.R.L.

Summary (non-binding):
• The API delivers fitness video/audio content, metadata, AI-generated workouts/plans, localization, and session/feedback tracking.
• Use is tied to an active Teams plan and API key. Respect rate limits, attribution, content rights, and privacy laws.
• No ripping, offline downloads, or competing content libraries. No PHI/HIPAA unless separately agreed.
• We may change, deprecate, or sunset endpoints; we’ll give notice where feasible for breaking changes.
• Liability is limited; Developer indemnifies Hyperhuman for claims arising from Developer apps.

1. Relationship With Other Terms

These API Terms are in addition to and incorporate by reference:

  • Hyperhuman Website Terms of Use and Privacy Policy;
  • Your applicable Teams Subscription Agreement or Order (the “MSA”);
  • Any signed Data Processing Addendum (DPA);
  • Any applicable brand guidelines or embed guidelines we publish.

If there is a conflict: MSA (if any) → DPA (for data processing) → these API Terms → Website Terms.

2. Definitions

  • API Credentials: Keys, tokens, secrets, client IDs issued to you.
  • App: Any website, service, product, or software you develop using the API.
  • Content: Videos, audio tracks, overlays, images, text, exercise/workout/program metadata, playlists, social clips, and related materials available via the API.
  • Org Content: Content in your organization’s library.
  • Public Library Content: Curated, licensed content made available by Hyperhuman.
  • User Content: Content created or uploaded by Hyperhuman users (trainers, brands, teams).
  • Service Data: Logs, analytics, usage and performance data generated by or about API calls and your App’s use of the API.
  • Personal Data: Information relating to an identified or identifiable natural person.

3. Acceptance & Eligibility

By registering for API access, generating API Credentials, or calling the API, you accept these API Terms. You must maintain an active Hyperhuman Teams plan and be legally permitted to use the API in your jurisdiction.

4. Access, Registration & Credentials

4.1 Registration. Create an account at team.hyperhuman.cc and request API access for your organization.
4.2 Security. Keep API Credentials confidential. Do not embed secrets in client-side code or distribute them publicly. Rotate compromised keys immediately and notify support@hyperhuman.cc without undue delay if you suspect misuse.
4.3 Monitoring. Hyperhuman may monitor API usage for quality, security, and compliance and may throttle, suspend, or revoke access for violations or risk to the platform.

5. License & Scope

Subject to these API Terms and your active subscription, Hyperhuman grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to:

  • Call the API to retrieve Content and metadata;
  • Render Content via our embeddable player or playlist-based streaming;
  • Generate AI workouts/plans through documented generator endpoints;
  • Collect session metrics and feedback via the documented endpoints;
  • Use Hyperhuman SDKs, code samples, and documentation to integrate the above.

All other rights are reserved. You must follow the intended technical flows (e.g., playlists, embeds) and usage restrictions below.

6. Usage Restrictions (Acceptable Use)

You must not:

  • Ripping/Downloading. Cache, download, or store Content for offline use, except (a) transient session-based caching required for streaming or (b) where an endpoint explicitly provides a downloadable asset and you have the necessary rights. No stream-ripping, capture, permanent storage, or redistribution.
  • Derivative Libraries. Aggregate or republish Content to create a general-purpose stock fitness library, database, or competitor to Hyperhuman or the Public Library.
  • Bypass Controls. Bypass geo/time/device restrictions, DRM or copy protection, or any usage controls set by Hyperhuman or Uploaders.
  • Misuse of Metadata. Falsify or strip attribution, remove watermarks/overlays, or misrepresent the source of Content.
  • Harmful or Illegal Use. Use the API to violate law; to disseminate malware, spam, or hate/abuse; or to promote violence, self-harm, discrimination, or sexually explicit content featuring nudity.
  • Medical Claims. Use Content to provide medical advice/diagnostics or to claim medical efficacy. The API and Content are not medical devices and are not intended to diagnose, treat, cure, or prevent disease.
  • Minors’ Data. Target children under 16 or collect their Personal Data without obtaining and documenting all legally required consents.
  • High-risk Environments. Use where failure could result in death, personal injury, or severe environmental damage.
  • Reverse Engineering. Reverse engineer or attempt to extract source code or non-public data from the API or players.

7. Content Rights & Attribution

7.1 Ownership. Except for rights expressly granted, all IP rights in the API, SDKs, documentation, and Content are owned by Hyperhuman and/or its licensors and Uploaders.
7.2 Your Org Content. You retain rights to Content you upload or license into your org library; you grant Hyperhuman the rights necessary to host, stream, transcode, localize, and deliver that Content via the API.
7.3 User Content & Public Library. Access is licensed, not sold, and subject to availability, territory, format, and usage constraints. Some Content may be revoked or replaced.
7.4 Attribution. Where technically feasible in your UX, credit (a) the trainer/brand (Uploader) as creator and (b) Hyperhuman as the source. Do not imply endorsement by Hyperhuman or Uploaders.
7.5 No Misrepresentation. Do not claim ownership of Content you did not create or license.

8. Privacy, Data Protection & Security

8.1 Roles. For Personal Data you send to/receive from the API about your end users, you are typically the controller and Hyperhuman the processor. For Service Data, Hyperhuman is a controller.
8.2 DPA. If you process Personal Data through the API, you agree to the Data Processing Addendum (DPA). If not already in place, request one at support@hyperhuman.cc.
8.3 Lawful Basis & Disclosures. Provide legally adequate privacy notices and obtain all required consents for data collection, processing, and cross-border transfers (GDPR/UK GDPR, ePrivacy, CCPA/CPRA, etc.).
8.4 Special Categories/PHI. Do not send health/medical or other special-category data unless expressly permitted under a signed DPA. Hyperhuman does not provide HIPAA compliance or a BAA by default.
8.5 Security. Implement industry-standard security (encryption in transit, credential vaulting, least privilege, logging). Notify support@hyperhuman.cc of any security incident affecting data obtained via the API without undue delay and within legally required timelines.
8.6 Retention & Deletion. Retain Personal Data only as necessary for your App’s purpose. Upon user revocation, termination, or lawful request, delete data obtained via the API unless retention is required by law.

9. Caching & Local Storage

Use ephemeral, session-based caching only to the extent necessary for streaming and UX responsiveness. Any cached Content must cease to be available after the session. Respect changes to availability, geofencing, or permissions promptly.

10. Rate Limits, Fair Use & Audit

10.1 Limits. We may publish or communicate request, bandwidth, or concurrency limits (e.g., per-minute/per-day). Do not exceed or attempt to circumvent limits (key rotation, multiplexing).
10.2 Fair Use. If your usage materially degrades platform stability, we may throttle or suspend calls.
10.3 Audit. Upon reasonable notice, you will provide logs or information reasonably necessary to confirm compliance with these API Terms.

11. Versioning, Changes & Deprecation

11.1 Changes. We may modify the API, SDKs, or documentation at any time.
11.2 Breaking Changes. For non-security, breaking changes, we aim to provide at least 60 days’ notice and a parallel version where feasible.
11.3 Security/Legal. We may implement immediate changes or suspensions to address security, abuse, or legal requirements.
11.4 Sunset. Deprecated endpoints may be removed after the posted deprecation window.

12. Fees, Billing & Taxes

12.1 Plans. API access requires an active Teams subscription or other written agreement. Plan features, quotas, and pricing may change without notice.
12.2 Charges. You authorize Hyperhuman to charge fees per your selected plan and any overages. Fees are non-refundable except as stated in your MSA.
12.3 Taxes. Fees are exclusive of taxes; you are responsible for all applicable taxes, duties, and levies.

13. Branding & Publicity

13.1 Marks. You may reference “Hyperhuman” solely to describe your integration, not as part of your product name, domain, or logo. No implication of endorsement.
13.2 Buttons/Badges. Use any provided badges as-is without modification.
13.3 Publicity. With your consent (email suffices), we may reference your name/logo as an API customer; you may reference Hyperhuman as an integration partner.

14. Export Control & Sanctions

You will not access or use the API in violation of any export control or sanctions laws (EU, UK, U.S., UN). You represent that you are not located in or ordinarily resident of an embargoed country and are not a prohibited party.

15. Anti-Corruption

You will comply with all anti-bribery/anti-corruption laws (including the UK Bribery Act and U.S. FCPA) in connection with your use of the API.

16. Open Source; Third-Party Services

Some SDKs or components may be offered under open-source licenses. If your App uses third-party services, you are solely responsible for those services and their compliance.

17. Feedback

If you submit feedback, ideas, or suggestions, you grant Hyperhuman a perpetual, irrevocable, worldwide, royalty-free license to use and exploit that feedback without restriction.

18. Confidentiality

You may receive Confidential Information (including non-public API specs, credentials, roadmaps, pricing). You must protect it with reasonable care, use it only to integrate with the API, and delete it upon request or termination.

19. Warranties; Disclaimers

THE API, CONTENT, SDKs, EMBEDS, AND DOCUMENTATION ARE PROVIDED “AS IS” AND “AS AVAILABLE.” HYPERHUMAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. Hyperhuman does not guarantee uninterrupted or error-free operation, specific results, or Content availability.

20. Indemnification

You will defend, indemnify, and hold harmless Hyperhuman and its affiliates, officers, directors, employees, and agents from any third-party claim, loss, or expense (including reasonable attorneys’ fees) arising from or related to:
(a) your App or your use of the API/Content;
(b) alleged infringement/misuse of IP or Personal Data by your App;
(c) your breach of these API Terms or applicable law.

21. Limitation of Liability

21.1 No Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, HYPERHUMAN, ITS AFFILIATES, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR COVER, INCLUDING LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS INTERRUPTION, OR REPLACEMENT COSTS, ARISING OUT OF OR RELATED TO THE API, CONTENT, SDKs, EMBEDS, DOCUMENTATION, OR THESE API TERMS, EVEN IF HYPERHUMAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE FORESEEABLE.

21.2 Specific Exclusions. WITHOUT LIMITING THE FOREGOING, HYPERHUMAN HAS NO LIABILITY FOR ANY CLAIMS OR LOSSES RESULTING FROM OR RELATED TO: (A) CONTENT AVAILABILITY, REMOVAL, GEO/TERRITORIAL OR TIME RESTRICTIONS, OR DEPRECATION/SUNSET OF ENDPOINTS; (B) THIRD-PARTY SERVICES, NETWORKS, CDNs, OR OPEN-SOURCE COMPONENTS; (C) OUTAGES, DELAYS, LATENCY, OR SECURITY EVENTS NOT CAUSED SOLELY BY HYPERHUMAN’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; (D) YOUR APP’S CODE, CONFIGURATION, OR INTEGRATIONS; (E) HEALTH, MEDICAL, OR FITNESS OUTCOMES OR RELIANCE ON CONTENT; (F) TESTING, LOAD/SECURITY SCANS, OR NON-PRODUCTION USE; OR (G) FORCE MAJEURE OR EVENTS BEYOND HYPERHUMAN’S REASONABLE CONTROL.

21.3 Aggregate Cap (If Liability Cannot Be Excluded). IF, NOTWITHSTANDING §§21.1–21.2, LIABILITY CANNOT BE EXCLUDED UNDER APPLICABLE LAW, HYPERHUMAN’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS OF ANY KIND ARISING OUT OF OR RELATED TO THE API OR THESE API TERMS WILL BE LIMITED TO THE LESSER OF: (I) THE AMOUNTS YOU PAID TO HYPERHUMAN FOR API ACCESS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (II) €25. MULTIPLE CLAIMS DO NOT ENLARGE THIS LIMIT. THIS LIMITATION APPLIES IN THE AGGREGATE ACROSS ALL THEORIES OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, WARRANTY, OR OTHERWISE).

21.4 Free, Trial, and Beta Features. FOR ANY API FEATURES OR ACCESS PROVIDED FREE OF CHARGE, ON A TRIAL BASIS, OR AS BETA/EXPERIMENTAL, HYPERHUMAN WILL HAVE NO LIABILITY WHATSOEVER TO THE MAXIMUM EXTENT PERMITTED BY LAW.

21.5 Claim Period. ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE API OR THESE API TERMS MUST BE FILED WITHIN TWO (2) DAYS AFTER THE CLAIM ACCRUES OR BE PERMANENTLY BARRED.

21.6 Scope. THE LIMITATIONS IN THIS §21 APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE, AND INURE TO THE BENEFIT OF HYPERHUMAN AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS.

21.7 Non-Excludable Liability. NOTHING IN THESE API TERMS EXCLUDES OR LIMITS ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW.

22. Term; Suspension; Termination

22.1 Term. These API Terms start when you first access the API and continue until terminated.
22.2 Suspension. We may suspend or throttle access immediately if you breach these API Terms, exceed limits, pose a security risk, or cause platform instability.
22.3 Termination. Either party may terminate for convenience with written notice; we may terminate for cause (including non-payment or material breach) immediately.
22.4 Effect. Upon termination, you must cease all API calls, delete API-obtained Personal Data and Content (except Org Content you own/licensed), remove Hyperhuman marks, and destroy Confidential Information. Sections intended to survive will survive.

23. Notices

Legal notices must be sent to support@hyperhuman.cc with a copy to:
Hyperhuman S.R.L., Str. Plugarilor nr. 8G, 500473 Brașov, Romania.

24. Governing Law; Jurisdiction

These API Terms are governed by the laws of Romania, excluding conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts of Bucharest, Romania.

25. Miscellaneous

  • Assignment. You may not assign these API Terms without our prior written consent; Hyperhuman may assign to an affiliate or in connection with a merger, acquisition, or asset transfer.
  • Severability. If any provision is unenforceable, the remainder remains in effect.
  • No Waiver. Failure to enforce a provision is not a waiver.
  • Force Majeure. Neither party is liable for delays or failures due to events beyond reasonable control.
  • Entire Agreement. These API Terms (with the documents referenced in §1) are the entire agreement regarding the API.
  • Order of Precedence. See §1.

Appendix B — Acceptable Use (Examples)

  • Prohibited: stream ripping, resale of Content, scraping, training machine-learning models on the Content, facial recognition, inferring sensitive characteristics, political persuasion, harassment, or content promoting violence or illegal activity.
  • Children: Do not knowingly target or track children under 16; if your App is child-directed, you must have a separate, written agreement with Hyperhuman.
  • Competitive Use: Do not use the API to create a service that is substantially similar to or competes with the Hyperhuman Public Library or delivery infrastructure.

Appendix C — Deprecation Policy (Guidance)

  • Non-security breaking change: target ≥30 days’ notice and overlapping version support.
  • Security/legal/abuse: immediate change may occur; we’ll communicate as soon as feasible.
  • Sunset: removed after the posted window.

Appendix D — Data Processing Snapshot (Non-exhaustive)

  • Processor: Hyperhuman processes Personal Data under your instructions to deliver the API (hosting/streaming, localization, telemetry).
  • Subprocessors: Standard cloud infrastructure and CDNs; list available on request.
  • Transfers: May involve cross-border transfers; appropriate safeguards (e.g., SCCs) will apply via the DPA.
  • Deletion: Upon termination or request, Hyperhuman deletes Personal Data per the DPA and legal obligations.

Contact

Support: support@hyperhuman.cc
Legal: legal@hyperhuman.cc
Security: support@hyperhuman.cc
Abuse/Takedown: support@hyperhuman.cc